My 13th gen intel laptop isn’t booting. I do not have an RTC battery. I followed the guide to unplug the battery and now my laptop is blinking codes: I can’t find any guide to resolve the codes. Any help would be appreciated. I emailed support about this 2 days ago and haven’t heard anything back. I can’t be without my laptop for much longer.
Thanks for the responses. I found the list of codes but can’t find anything more about them.
Like 2 Power Good 3v5v supply, is this saying it’s not receiving power from the plug or the battery? Should I try using a 65W power brick instead of the default plug that came with it? In theory, the fans won’t spin up if they’re not getting power so the first thing to solve would be the power.
That is the support form that I used. I’m using Gmail.
the plug that came with it should already deliver 65W. Support should get back to you soon, it can sometimes take them a few business days to get back to you, and it may not be until early next week, but it does seem like this may be a hardware issue.