Framework 13 AMD Ubuntu not waking from sleep

Framework Laptop 13 Linux
1

Laptop

  • Framework 13 AMD Ryzen 5 7640U - 2.8k Display
  • Kingston FURY Impact 64GB (2x32GB) 5600MT/s DDR5
  • 1TB Samsung 980 Pro NVMe

OS

PRETTY_NAME=“Ubuntu 24.04.1 LTS”
NAME=“Ubuntu”
VERSION_ID=“24.04”
VERSION=“24.04.1 LTS (Noble Numbat)”
VERSION_CODENAME=noble
ID=ubuntu
ID_LIKE=debian

Problem

tl;dr - Laptop won’t wake from sleep somewhat randomly; occasional, possibly related stability issues

Sometimes, but not all the time, when my laptop goes to sleep (power button pulsing) I cannot get it to wake up and have to do a hard shutdown. This seems to happen slightly more often when the computer has been sleeping for “a while” (happened this morning after the laptop had been docked and sleeping since Saturday) but I can’t confirm this. I’m not aware of any other details. The install of Ubuntu is relatively fresh and the laptop is new as of January 2025. I have not updated the bios from what it shipped with.

My Google-Fu has been weak on this one and I haven’t managed to find anyone having similar issues. Apparently NVIDIA drivers have been known to cause the issue, but I sure hope I don’t have those…

What I need

  1. I’m not a super advanced linux user, so outside of checking dmesg I’m not sure what other logs to pull. The combined.sh didn’t have anything from before I started the laptop this morning.

  2. Suggestions on how to replicate the or solve the issue

I will update this as I realize what critical info I left out. Thanks!

2

How about the search box in the top right? e.g ‘AMD wake from sleep’ shows results with a bunch of people experiencing your issue.

Some things to check:

I don’t have a single fix to suggest but there are other Framework 13 AMD users experiencing unreliable wake-from-sleep. Good luck on your search.

K3n.

3

When you say does not wake up, does it keep pulsing the power button light?

4

Yes. Power light continues pulsing as normal, regardless of what I press.

5

Adding one item to Kevin’s list, very un-intuitive but very possible:

  • package firmware-amd-graphics is installed
  • go through the diagnostic steps of the AMD Framework 13 s2idle thread
  • make sure you’ve downloaded updates so you’re not bitten by Ubuntu Bug 2071889 (via thread here)
  • if you’re using SSD encryption, the BIOS will not send the password when resuming and you end up with a very thin blinking cursor on your top-left and you have to long-press-shutdown the laptop. the fix is running a cmd once, when the OS is starting up:

> /usr/local/sbin/sed-opal-unlocker s3save /dev/disk/by-id/nvme-SSD-ID /dev/stdin <<<'password'
put that in a file, it is not ideal, but safe enough, as it’s stored encrypted. make sure to chmod 700 the file, only root should be able to read it. Thread here