Framework chromebook died and won't boot and charge light won't come on

Community Support
,
1

I have a chromebook laptop. When I first got it I upgraded storage and ram, has worked great. A few days ago I was typing on it and it suddenly went dead, just stopped in the middle of use. Since then I can’t get it to charge or boot. When I plug in a usb-c charger (tried several) the normal light that comes on when charging isn’t on - there’s no response.

I tried:

  • removed ram and storage and adding them back
  • looked at cables inside
  • look at battery plug-in connector. Unplugged and plugged it back
  • holding down power button for 30 seconds (tried both plugged in and unplugged).

Nothing got any response, never got it to wake up. Never got the power light on when plugged in - i tried all 4 ports, took out the usb-c adapters and still nothing.

2

I know this is a silly question, but it helped me out when my First Generation Intel Framework 13 did the same thing…

Have you tried plugging in a simple 5 volt phone charger? If the BIOS battery has gone flat I’ve seen the framework fail to correctly enable USB-PD charging until “jumped” with a simple 5v charger that allows it to power up the USB-PD controller and take a full power charger.

If it starts to respond after you try that you probably just have to replace the ML1220 lithium coin cell battery on the main board to restore full functionality.

3

Thank you for the suggestion. I’ll try that. I might see if I have another of those batteries.