FW12 - camera cover slider was loose, now stuck

Framework Laptop 12
1

Here’s an issue which I think I’ve read about, but I can only find a thread for the FW13: Different stiffness of camera and microphone kill switches

Since I’ve had my FW12, the webcam slider was very loose - so loose that it flipped between open and closed just from carrying the machine around.

It’s been that way from the start (batch 1). Now I finally got around to open a forum thread, wanted to see if it’s still loose, but it actually felt more terse…until it got stuck after moving it back and forth twice. Now it doesn’t move in either direction at the maximum of what I consider reasonable "fingernail force”.

Thoughts? Time to contact support before I make things worse, or is there an easy fix that I should try?

2

I believe the external slider/switch sits over a physical switch on a small circuit board (the board for the camera and mics). It’s possible that the notch on the back of the slider you actuate externally is not sitting properly over the switch on the camera board. It might be worth pulling out the display and checking to see if it’s simply out of place. If you aren’t comfortable with that, I would suggest reaching out to support, thought they may ask you to do similar things.

Either way, I hope it really is something simple like that and you get it sorted out.

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