Issues with USB-C Ports Charging FW16

Framework Laptop 16 Linux
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My FW16 will not charge if I have my charge cable connected to an expansion card in ports 1, 4, or 5. Charging appears to work fine if connected to port 2 on the left of the device. Ports 1, 4 and 5 all recognize USB-C flash drives if connected and I can read/write files to them as well. My system even makes a sound to indicate that a device was connected (flash drive, charge cable, whichever). I am using the 180W power adapter that came with my FW16, running v3.05 BIOS, and have the dGPU AMD Radeon RX 7700S installed. I have tried moving the expansion cards into different slots but it doesn’t matter which card is in which slot, only port 2 works for charging. My system is running Fedora Linux 41 (Workstation Edition). If I run journalctl from the command line after connecting the charge cable to port 1, 4, or 5 I see one of the following:

kernel: ucsi_acpi USBC000:00: unknown error 256
kernel: ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)

kernel: ucsi_acpi USBC000:00: unknown error 0
kernel: ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)

Any ideas? Thank you.

EDIT: It appears that the above errors can also appear in journalctl when I attach the charge cable to expansion card 2, but charging still works without issue as far as I can tell.

1 Like
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Try to disconnect the battery in the bios, and then reboot the system for the battery toconnect back. it might help

1 Like
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Hey Dmitry, I appreciate the response. That looks to have fixed the issue. I do still see the error I originally mentioned if I run journalctl, but charging is working on any port that supports it now.

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Glad it helped! Regarding those errors, I genuinely have no clue what they mean. I checked my logs, and I see them too under Ubuntu 24.10

kernel: ucsi_acpi USBC000:00: unknown error 0
kernel: ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
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I have these errors as well and I was not able to find what the issue is.

[ 2.160669] ucsi_acpi USBC000:00: unknown error 256
[ 2.160717] ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
[ 2.828872] ucsi_acpi USBC000:00: unknown error 256
[ 2.828884] ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)