So I’ve had my batch 1 12th gen DIY for about 2 months, loving it! I just noticed the other day after pulling it out of my bag the right arrow keycap was half popped out. I pressed it back into place with a click, and it seemed fine. Since then its half popped off a few more times while pressing it,…

For anyone else who sees this…I did reach out to support and they are sending me a new Input cover. So if you have the same thing definitely contact support. Godda love the easy modularity and repairability! [PXL_20221021_160918386]

Keyboard Right Keycap Failing

Community Support

Fraoch October 20, 2022, 11:31pm 2

You should contact support, they’ll help you out.

1 Like

Framework worked hard to lose me: a terrible experience with customer support

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Keyboard Right Keycap Failing

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