No Audio Output Device is Installed

Hi - I bought the DIY and installed the drivers. During drivers install, it stopped on a line that said there was no audio codec. It said to press any key to restart and continue installing. But when I restart, nothing appears to continue to install. I’ve tried 3x.

My laptop says there is no audio output device installed. Windows audio troubleshooter could not find an audio device.

I have Windows 10 and installed the 10/29 drivers. I tried searching for older drivers since it looks like 10/29 is in beta(?) but I couldn’t find older versions.

I then installed all windows updates. There was one for Realtek. I’ve restarted my laptop a lot but nothing is fixing the audio issue. I also unplugged and replugged the keyboard cord and also checked that all other cords are secure inside.

Device Manager shows Other Devices > Intel High Definition DSP with a yield icon. The properties say the drivers for the HD Audio Bus Driver is not installed. I tried adding legacy hardware to find old realtek drivers but those wouldn’t install.

That’s everything I could google. Any ideas on what else I should try?

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Can you make sure the audio board is plugged all the way in? You can use this guide: follow up to step 5 and then from step 9 onward (since you’re not replacing the audio board).

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Thanks for the instructions @Chiraag_Nataraj! But unfortunately, that didn’t work. I tried taking both sides of the cable completely out and replugging them in. Tried twice with laptop restarts both times and the audio device is still not detected.

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Hmm, idk what to do in that case. I was trying to see if the UEFI settings display the audio board when it’s connected, but I don’t think so.

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@Chiraag_Nataraj Thanks for trying! Hopefully someone on here maybe had the same issue and can provide insight. :confused:

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Hi, please try to reinstall windows10 using fresh windows installation media from Microsoft. This should help get the missing drivers & codecs for the device.

Re-installing Windows OS is NOT the answer. IMHO that is a lame excuse like just “reboot” or “unplug then re-plug”. I have 2x DIY FrameWork Laptops and one has audio then the other does NOT. I would like to see the FrameWork Driver Pack broken out to individual drivers. I know that 7Z can unpack the Driver Pack, however, I don’t know the file name that I am after. Any help on that?

SOLVED: Update June 2024 for anyone that lands here with the same symptoms. Maybe this will save you some time.

My scenario was create a Windows 10 System Image Backup (from Control Panel File tools) on my EOL Dell laptop, then use a System Repair Disk’s advanced settings to restore the image onto my new Framework 13 11th Gen laptop. Got the same symptoms as above even after installing the current (12/16/21) driver bundle from the Framework website.

I took a look at the audio board, and it looked fine. To test I booted an Ubuntu Live CD and audio worked fine, so it was definitely software related.

To resolve the issue, I removed the Realtek software from the system (and some other poking around and cleanup), then I reinstalled the driver bundle.

This resolved the problem and audio is working great on the restored Windows 10 image.