Yes it is a little frustrating that more in-detail specifications for the hardware isn’t available yet.
On the other hand, they haven’t actually released/shipped any of the RAM or AMD mainboards so could this lack of information be due to them working on firmware/bios etc to see what they can end up at in terms of performance and features?
This is a company where the CEO regularly provides detailed answers to requests for info/part numbers etc in these very forums and have a Github where they share pretty much everything about their hardware (which other companies makes it this easy to get a copy of the mainboard schematics?)
I’m sure once they start shipping they will have all the information readily available (otherwise the general public will provide it). Yes this sucks for us who want to get parts ordered and ready to go as soon as the computer arrives.
All they would need to do is list the JEDEC and XMP/EXPO profiles the memory supports. Some manufacturers do on their own websites, but frustratingly others keep it vague.
they have some 7840U and 7840HS machines submitted.
p.s. dunno about DDR5 these days, back in the old days LPDDR was the stuff soldered onto mainboards, and as we have sockets for so-dimm on frame.work machines, the only non-LPDDR5 machines there on linux-hardware.org so far i could track down were these:
Just so weird seeing stuff like this from the framework team:
“ It’s been a couple weeks since launch, and we wanted to provide you with an update chock-full of transparency as to why we’re still delayed on getting back to some of you in the Framework Support queues.”
Why are they so transparent about everything except the ryzen 13?
Just send out a couple updates on the status? Why so secretive?
The last forum reply was saying it’s not even in MP phase yet, it must be so behind they’re scared to say anything else?
Even if it once said early Q3 somewhere, that was always an estimated ship date, and it has since said Q3 for a long time, even my original Batch 1 email confirmation says Q3. We just passed the 1/3 mark of Q3 so we’re barely outside of what you might consider “early.”
I get it’s frustrating for people who need a computer for the school year, for example, but I don’t know what people are expecting when we’re still on time by their current estimates.
I’m keeping my eye on the i7-1360P page. That currently says shipping August, as soon as it says ‘ships within 5 business days’, I am hoping the AMD delivery emails won’t be too far behind.
I recently added an expansion card to my order. After I got that resolved I decided to ask support about an update. I found their response really annoying and left a bad taste in my mouth.
Me: When we pre-ordered our laptops, all of us who ordered Batch 1 remember that your system said that it would ship “early Q3”. Obviously, that isn’t going to happen now. However, since we all were told that, it would be really great to get an update on the earliest that we could get an email from you requesting payment. It’s been two months since Linus received his new AMD motherboard. Personally, I’m wasting too much time searching for any updates. A comment here would be greatly appreciated: [RESPONDED] AMD Batch 1 Guild
FW:
Hi Michael,
Thank you for your inquiry and we understand that you want to know the status of your order. e to assist you. Let’s see how we can help you with it.
Our apologies if you haven’t received any email updates from us. We know the wait can be difficult, but we kindly ask for your patience while we process your order. We aren’t currently able to provide order-specific ship date estimates narrower than the Q3 (July to September 2023) the Batch ships in due to a number of factors. We’re definitely working to improve the end-to-end process from order to shipment, and when things are less fluid, we’ll be able to provide more precise shipping dates in the future. You may refer to our process to the previously sent email.
Thank you for your inquiry and please, have a great day!
Regards,
Framework Support
Me: You can at least estimate that it won’t ship in July, the first week in August (and probably the second?). Knowing that we won’t hear anything for at least two weeks is actually valuable to us. Simple updates in the batch 1 group would help. Again, we were told that Batch one would ship early in Q1. That time has passed.
FW:
Hi Michael,
Thanks for your response. Again apologies for not being able to provide specific ship date. Once there is a movement on your order we will be sending you an update. Should ship within Q3 (July to September 2023).
Thank you for your inquiry and please, have a great day!
I really don’t care if I get my order the final day of Q3, that’s fine with me. I just want some updates instead of wondering every week, we could have been told over a month ago “it won’t ship in July or August”