Return the laptop

I am trying to return the laptop there is no one responding to my requests for the instructions to send the laptop. How long do we need to wait?

Support typically responds within one business day. When did you submit your request?

2 days ago. They said it is escalated. After that no response.

Hey there, our team is most likely going to respond to you after weekend. Creating several requests won’t expedite the process, thanks for your patience.

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Requested on the second day. Very slow response.

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