Trackpad not working, windows 11, i2c code 10

i am using a framework 16 (7040) running windows 11.
after less than a week of use, my touchpad has stopped working. i believe this to be because of an issue with the i2c hid driver. that being said i cant seem to fix it. i have tried disabling the driver, i have tried messing with its power settings, i have tried installing chipset drivers from amd, i have tried resetting all hid compliant drivers, i have tried disabling it and enabling it, i have fully disassembled it and reseated all the ribbon cables, and i have tried resetting windows. i have even tried tried finding drivers from other vendors for the touchpad and nothing seems to work.

however the bios recognises that the touchpad is there as it dosent pop up any warnings about it on restarting.

any help would be appreciated