posted this on reddit as well, hoping someone on this forum has some ideas…
Just got my mainboard (see happy thread here), hardware upgrade was smooth - no issues, everything fits (yay!). Booted up fine, was running Windows 11 on 11th gen, got into Windows fine, screen started to go black 1-2s (and lock the machine), so i quickly got the driver bundle (bios didn’t need an upgrade as it was already 3.02) and installed, the lock issue went away, but screen still keeps going to 1-2s of black unpredictably. This keep going on even after the driver bundle got installed, i even went to intel’s site to get their arc driver (which was newer than frameworks!) but still the same issue.
I found several old references to similar issues on older hardware
I decided to reinstall Windows just to eliminate one variable. This was a clean reinstall of 25h2, and guess what? 1-2s of black started even in Windows OOBE!
Disappointed, I just opened a support ticket. Sigh.
If anyone has any ideas how to troubleshoot further - let me know. right now, the laptop is sitting right next to me and going into black screen very often - it’s unusable in the current state.
Do you get the random black screen if you boot into the BIOS and leave it there for long enough to show up? I assume that would use a different driver, and so would point to whether it is a Windows or a hardware problem.
Speaking of that cable, I have had instances where that cable felt like it was seated correctly and actually was not. Maybe try reconnecting it a few times and see if that helps (if that is the cause).
The other remote possibility is the connector on the display may have worked its way slightly loose over time. So taking that apart and reseating it might be in order. Just some thoughts to try. If it is not a BIOS/driver bug with the new boards. Congrats on the upgrade! Was pleasantly surprised the entry level board is as inexpensive as it is. Sad that LPCAMM2 memory is ridiculously priced like everything else these days.
It will change in the future but not soon enough. I hope every laptop manufacturer moves to this format which will help bring more products to the market and better supply.
I posted this on reddit, and thought i’d update here as well…
Update - 24 hours later.
While troubleshooting with Framework support (remove bezel, reseat display cable, perform mainboard reset etc). i noticed one thing. My lid close sensor doesn’t seem to be working. I didn’t have time to dig further earlier this morning. just a while a lot, i disconnected the little audio pcb that the interwebs said was the lid close sensor. Lo and behold - no more screen going black!!! i connected it back, and the problem came back!
so i either have a faulty lid close sensor/audio board OR the connector on the mainboard is faulty. Its complicated, as i put the 11th gen mainboard back in the chassis and everything worked fine (no black screen issue, and lid sensor seems to work). This could also be an incompatibility issues? I don’t have a spare to test, so i’m currently running it disconnected, and FINALLY using the laptop!
Will update this thread on what support ends up doing for me - but MUCH Closer to figuring this out now!!
