I’ve seen this issue be briefly talked about, but is usually solved when people are plugging the wrong expansions into the the wrong port. In my situation, I am plugging the USB C charger into Port #1 and I get the above error. It still appears as if it is charging, but the message is a bit concerning. I also did use it last night to make a boot ISO for another PC, so I know at least it’s working. Probably not at full speed I imagine.
I have held off on posting about this, as it happened briefly when I bought the laptop in October of last year, but it had stopped for a good bit. I also just tried swapping the expansion card with the one I have in Port #4 which was an HDMI adapter. Because of how the HDMI adapter is actually a little device, I get the error straight away. So it appears as if it only happens on Port #1. Maybe I just got unlucky and got a bad motherboard?
Just tried transferring a 6Mb file from a USB C flash drive from both Port #1 & #4. Couldn’t really tell if anything was different, seemingly the same speed. I did notice that I didn’t get an error when plugging it in though. Maybe because the stick is low power draw? Weird that the USB C charger and HDMI would trip it up and this wouldn’t
Bumping my own thread to add that it looks like I get a random blue screen every handful of days or so. Got one today in W11 while trying to open an image, and one the other day randomly right after the computer woke up from sleep. No idea if this is a Framework laptop issue or a Windows being junk issue. I did update my BIOS and drives about a week ago, so that didn’t seem to help.
No idea what happened, but it worked fine for like a week, then it blue screened after being asleep a few hours, and now blue screens every time I boot. I think it’s time to contact support I guess
Could be something starting to go downhill or maybe something in the Windows installation that is corrupted. Contact support so they can help you work through it.
To check the Windows installation open a command prompt as administrator and type:
sfc /scannow
This will check the OS files for integrity errors. Let us know how it turns out.
Late reply, but after talking with framework support they also suggested that I re install windows. I did that last month and after a few weeks of using the computer (with no blue screens!) The issue is back again. Same error, USB malfunction when I plug a charger into the USB C port. No idea what could cause it, sucks on such a premium laptop though.
