Webcam Not Working, Windows 10


I recently received Framework laptop, I have Windows 10 installed and I installed the Framework driver bundle, however I cannot get the webcam to work. When I open Skype and try, the LED will blink, but then go off and no picture will show up. If I open the Windows camera app the LED will blink several times and then go off, and sometimes I’ll see this error message: 0xA00F4271 (0x800706BE)

Device manager reports the device is working and it’s using a Microsoft driver, and I have been unable to find any other driver for the Realtek chip.

I have checked the camera cables and everything is connected both on the module ribbon cable and the motherboard. Any help would be greatly appreciated.

Hi Sam, sorry to hear that. Does the microphone function normally? Could you reach out to support with this issue: Framework | Support

Thanks for the reply, I will contact support. The mic does work normally.