Yesterday the fingerprint module in my Framwork 13 gave up the ghost: It apparently developed an internal short and got piping hot to the point where I no longer dare to keep it in the device. I am waiting for the support to respond to the issue.
Now I can no longer use my laptop, since it is just not possible to switch it on. Are there other means of switching power? Are there USB-keyboards with “power buttons” that the framework might respond to?
The black dot in the middle of the button is what you click. Be careful when pressing it, you don’t want to damage it or any tiny parts nearby. You should not to use any very pointy object to push it, e.g. I would not use a pen point. Maybe the blunt back of a pen. If you are on the black dot, the button should not take much force to click.
I replied to the message from support a few minutes before I made the post in this thread. I had to re-send and split up the mails, due to the 33MB limit in your ticket system - maybe this caused it to fall through the cracks?
I had a video of the plastics popping off as well as a video from the thermal camera as well as the requested photos from the internals.
Can you please check if these got through? I’d be happy to resend them.