Laptop shuts down during sleep

Framework Laptop 13
108

And three unexpected shutdowns later, I can confirm it didn’t help replacing the mainboard. I got a bonus that FN Lock is no longer possible to activate (really annoying: help!), and I’m now switching back to hibernate and disabling S0.

3 Likes
109

Adding a reply for emphasis, since this fixed the issue for me as well. No need to disable S0 sleep.

110

My issue went from 100% daily power loss to zero issues now for well over a month with the steps I listed out above.

2 Likes
111

I checked for the System Event IDs 10111 and 10110 and I don’t have those listed to correlate to the item in the device manager.

112

Has anyone found any solution to this?

I have also checked my sleep study & it shows that more often, the laptop goes into abnormal shutdown causing all the open files & applications to close which causes alot of trouble.

I have tried by disabling hibernation via command prompt, still the issue remains.

Any solutions will be very helpful.

113

Have you updated your drivers/software as indicated by lessthanjoey?

Also a little more information on your setup would be good. Which configuration do you have, which OS do you use, which drivers did you install etc.

115

@Anachron

I am actually using a Dell laptop with Windows 11 Home & Intel 12th Gen i7 . I have been experiencing this issue & found this community that had users with similar issue.

I have updated all of Drivers provided by Dell & updated my windows to the latest version available.

116

@anon81945988

I am using Windows 11 Home.

While in sleep, even sometimes for just about 15-20 minutes of sleep, I face this issue. I have used both sleep study & event viewer to see the root cause.

In sleep study it says abnormal shutdown.

In even viewer, I can see it as Event ID 41 "The system has rebooted without cleanly shutting down first. "

Dell technicials said that it was software issue and not hardware issue. And since my laptop is only covered for hardware waranty, they have refused to help me with this.

1 Like
117

Has any of you guys been able to get solution to this problem?
@Sean_Roberts @Roelof_van_der_Zee

119

Has any one of you found the solution?

@AnotherBoringUser @yessikg

120

@lessthanjoey @Mariusz_Chrobak

121

@freddy How did you disable modern standby & enable S3 legacy sleep? I can maybe try this & see if it solves my problem

122

@Shubham_Jhawar Did you see my earlier post about the steps I went through? Does it lose power for you when on AC power but with no expansion cards inserted?

1 Like
124

Sorry for tagging you amoun, I misread!

126

@anon81945988
Thanks for your reply.

@lessthanjoey

No, it does not loose power for me. Hardly 5% battery is drained. What happens is sometime sleep works fine, sometimes it abnormally shutsdown and when I power on the laptop again, all my work is gone. This is the main issue.

127

@Shubham_Jhawar that’s what I mean. If you have no expansion cards installed and are on AC power does it ever completely die / lose all open apps, etc?

128

@lessthanjoey

Yes, all the open apps are closed when I again start the laptop. And I have checked in the sleepstudy, it mentions “Abnormal Shutdown”

129

@Shubham_Jhawar I have found a workaround, which is I think the one most people are using:
Either unplug the laptop before putting it to sleep, or always have the laptop plugged in when you put it to sleep.
To avoid being wasteful, I do wake up the laptop after it’s done charging to be able to unplug it and then put it back to sleep

1 Like
130

Has anyone tried the new BIOS beta in an attempt to fix the issue?

I’m now on 3.06 but can’t (yet) say whether or not it has helped, because the shutdown has only happened a couple of times since applying other people’s helpful workarounds.

12th Gen Intel Core BIOS 3.06 Beta

131

Hi everyone,

We’d like to understand the different configurations being utilized that are experiencing shutdowns while in Windows 11 Sleep.

In this thread, can you please provide the following in this format:

  • Generation of Framework Laptop: (11th or 12th Gen Intel Core)
  • SSD Installed:
  • BIOS version:
  • Happening on AC power, battery, or both:
  • Power adapter used (Framework or other):
  • External peripherals utilized/plugged in (if any):
  • Expansion Cards used in ports:
  • Date of delivery (only if comfortable sharing):
  • Any additional information you can provide

As mentioned here, this has been reported to be happening on other non-Framework laptops running Windows 11 as well, but we need see if anything else might be causing issues.

Thank you in advance, and we’ll scape the responses when the team is back from break starting on January 3rd.

5 Likes