FrameWork Desktop will not boot - DRIVER_POWER_STATE_FAILURE (0x9f)

[DocBrody]

FRAMEWORK DESKTOP (pre-built)
Windows 11 Pro

The problem:
I experienced an “instant” shutdown while playing a game. Not just a black screen, it was full power cut off. On reboot, Windows failed to launch. I get:

“Your device ran into a problem and needs to restart” with the stop code: DRIVER_POWER_STATE_FAILURE (0x9f)

I was able to reboot into Safe mode, but any attempt to boot into normal Windows resulted in the same failure.

The attempted fix:
After a fair amount of futzing around in Windows Safe mode (removing drivers, etc) I opted to just do a clean install of Windows 11 Pro (from a USB stick, without internet access, using start ms-cxh:localonly to bypass the Microsoft account requirements).

1. Booted into Windows successfully.
   • No internet connection, so Windows update could not automatically run.
2. Updated BIOS from 3.02 to 3.04 (using FrameWork’s provided util)
   • Rebooted into Windows successfully
3. Installed the FrameWork driver_bundle_W11_v102_2025_11_27.exe
   • Failed on reboot. Right back to the same issue.
4. Booted back into safe mode, allowed internet access.
   • Used DDU to remove AMD gpu drivers. Didn’t touch chipset drivers.
   • Attempted reboot into Windows (normal, not safer mode) and the system failed to boot, although i did not get the stop code this time)

At that point I thought I should post something here before i really start digging deep. I plan to reinstall Window’s again, enabling proper MEMORY.DMP because im not seeing it (i need to check my windows config). But before i start down that maze of debugging and reading log files, I thought I should check here to see if anyone has dealt with something similar. I found the posts below, but they are a little old, or don’t actually apply to my situation.

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[Guest483]

Hi I’m having the same issue, have you made any progress in fixing it?

[DocBrody]

no. not yet. I filed a support request but it took them a little time to get back to me and then i got busy with the new year. I am about to reply to their email now.