Laptop shuts down during sleep

Hardware

This is what I ordered on 20 Nov 2022, shipped on 21 Nov 2022:

i7-1260P

  • CPU: Intel® Core™ i7-1260P
  • Keyboard: German

Expansion Cards

  • 2 USB-C
  • 2 USB-A
  • 1 DisplayPort
  • 1 MicroSD
  • 1 HDMI

Accessories

  • Power Adapter - EU

Already owned (new, unused):

  • 2 x Crucial RAM 16GB DDR4 3200MHz CL22 (2933MHz / 2666MHz) CT16G4SFRA32A
  • WD_BLACK SN850X 2TB M.2 2280 PCIe Gen4 NVMe SSD

What Windows 10 Says

Processor 12th Gen Intel(R) Core™ i7-1260P 2.10 GHz
Installed RAM 32.0 GB (31.7 GB usable)
Device ID XXXxxxxxxxxxxxxxxxxxxxXXX
Product ID 00326-00894-94274-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Home
Version 22H2
Installed on ‎30/‎11/‎2022
OS build 19045.2364
Experience Windows Feature Experience Pack 120.2212.4190.0

The Abnormal Shutdowns

Those full shutdowns (terminating all running programs, powering down completely) are happening almost every time I leave the computer alone for more than an hour.

  • For the time I made the following reports, the computer was constantly connected to the mains adapter (seems completely stable, the computer also when not in sleep mode).
  • Windows Power & sleep settings are:
    • Screen - When plugged in, turn off after: 10 minutes
    • Sleep - When plugged in, PC goes to sleep after: 10 minutes
  • I installed the Windows 11 Framework Laptop BIOS and Driver Releases (12th Gen Intel® Core™) mentioned in this post because it said it would work on Windows 10 and I could not find other drivers for e.g. the wifi card and the thunderbold hardware. I installed it like I described here.
  • Connected to the laptop are:
    • Via USB-C Card: Power adaper
    • Via USB-A Card: 5 port USB hub connecting a 7 port USB hub. There is not THAT much connected: Logitech Keyboard, Mouse, an USB drive, a LogiLink 4-Port RS-232 Adapter and a ST-Link V2 chip programmer / debugging probe.
    • Via HDMI Card: AOC 2.5K display Q27P1
    • 1x DisplayPort Card (no display connected, I tried to connect the AOC display whith an DP cable but after screen off, the computer would not recognize the display as connected :frowning: . I think the Shutdown problem was existing before I plugged in the DP Card and had a MicroSD Card connected.

So here are the 3 “Abnormal Shutdowns”, the Windows “System Power Report” collected over the last 2 days. One on Jan 5:

Screenshot 2023-01-06 234519

And the next two, this afternoon / night. For those last two I am sure, the Laptop Lid was open and I left the computer without switching anything off. The times of those shutdowns seems to be wrong because it is exactly the time I started using the computer for the “Active” time and I am pretty sure I found the computer already completely powered down at these times (17:19, 21:25). It looks like the computer did not manage to log the time when the “Abnormal Shutdown” happened and did this when I powered it up again.

The Details of the last “Abnormal Shutdown”:

And there are some diagnostics / settings noted some random “Screen Off” randomly in the middle of this “System Power Report”. I think those display and sleep timeouts are consistent with the 10 min timeout settings and with the logged times. The hibernation timeout of 0 seems to be the reason the computer never enters hibernation even though hibernation is enabled (I don’t know how to change this timeout).

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